Atlantic Countertops

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Atlantic Countertops Reviews

Reviews for Atlantic Countertops highlight predominantly positive experiences with the quality, craftsmanship, and installation of countertops. Customers frequently praise the professionalism, friendliness, and expertise of the staff and installers, as well as the variety in material selection. Exceptionally positive feedback is common regarding both the product and the customer service experience. However, a few reviews note challenges with pricing transparency, unexpected cost changes, delays in providing quotes/installation schedules, and communication breakdowns, with one instance citing budget discrepancies and another service refusal. On the other hand, negative reviews express frustration and poor service experiences. Notable comments also mention specific staff members like John, Jeff, Allison, Sophia, and Rachel, and note that the company is a WOSB (Woman Owned Small Business).

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Additional Information

🌳What countertop materials are commonly used?

Quartz,Laminate,Soapstone,Granite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Varies (Quick replies noted; delays or lack of schedule mentioned in negative cases)

📝What are common complaints?

Pricing confusion/bait and switch,Poor or non-communicative service,Unexpected cost changes

🛡️What warranties are offered?

Lifetime warranty offered for specific surface types (e.g., quartz surface)

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