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East Star Building Supply

(4.3)
309 reviews
+1 415-467-2388

East Star Building Supply Reviews

Customer reviews for East Star Building Supply indicate a generally positive experience, highlighting a wide selection of products including countertops, cabinetry, vanities, fixtures, and tiles; competitive pricing compared to other suppliers; helpful and knowledgeable customer service; and high-quality products. However, some customers mention occasional slow response times, minimal warranty offerings, and rare instances of product defects or mid-process service issues. Recommended for those seeking variety and competitive prices for remodels, with an average wait during transactions noted.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Solid surface countertops, cabinetry, vanities, faucets, sinks, toilets, tiles (including vinyl/mable), hardware, and fixtures.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown (with mention of long wait times possibly indicating slow average response in some exceptional cases)

📝What are common complaints?

Slow service response, minimal warranty provisions, slow resolution of process items, minor item defects (e.g., leaky faucets), higher wait times, and some roles not highly recommended without prior vetting.

🛡️What warranties are offered?

None Mentioned

👥How is customer service rated?

Good

💰What about pricing?

Generally competitive pricing, lower than similar stores or comparable online prices, fair value for money, inappropriate pricing for lowest cost only (avoid seeking extreme deals).

🔧Any care tips mentioned?

No Tips

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