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Houston Granite & Marble Center

(4.3)
30 reviews

Houston Granite & Marble Center Reviews

Houston Granite and Marble Center, a supplier of countertops, provides a wide range of materials including marble, granite, and quartzite, known for their substantial selection and ability to source remnants. They emphasize customer service, with staff described as helpful, knowledgeable, and accommodating in multiple reviews, but some clients report warranty-related issues or challenges in handling product defects. The business iscommended for its quality standards (including fabrication and installation) and competitive pricing, with several reviews highlighting positive experiences over multi-year relationships, though a few noted instances of unexpected replacements and rudeness from staff.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Marble,Granite,Quartzite,Stone,Slabs

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Warranty implications and lack of refunds,Quality issues with countertops,Rude or abrupt staff behavior,Need for product replacement

🛡️What warranties are offered?

Some form of warranty provided, though disputes over terms were reported

👥How is customer service rated?

Excellent

💰What about pricing?

Positive: good prices, great deals, value for money

🔧Any care tips mentioned?

None specifically mentioned in reviews

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