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New England Wood Countertops

(3.7)
6 reviews
+1 860-623-8445

New England Wood Countertops Reviews

Customer reviews for the countertop supplier range from highly positive to extremely negative experiences. Positive reviews praise the aesthetic quality and craftsmanship of granite and black walnut countertops, as well as excellent customer service and installation. Some reviews recommend specific materials. Negative reviews describe previous encounters with poor customer service, significant communication failures, long wait times, and reported installation errors and quality defects. Aspects such as pricing, warranties, and project timelines are inconsistently commented upon across the review set.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,black walnut

⭐How is the quality rated?

Unknown (Mixed feedback on quality itself and defects)

⏱️What is the typical response time?

Unknown (Mixed feedback: Excellent for some, Poor/Non-responsive for others)

📝What are common complaints?

Poor customer service,Communication issues / Lack of response,Installation errors,Disputes over quotes/contract accuracy

🛡️What warranties are offered?

No specific warranties or guarantees mentioned in the reviews.

👥How is customer service rated?

Unknown (Mixed feedback - Excellent praise alongside Poor experiences)

💰What about pricing?

No specific pricing comments except: 1) 'worth the price and time' for the black walnut. 2) Acknowledged quote error by the company.

🔧Any care tips mentioned?

No specific care or maintenance tips were provided in the reviews.

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