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Reliable Hardware and Supply

(3.7)
41 reviews

Reliable Hardware and Supply Reviews

The reviews provided primarily focus on the logistics and experience of receiving services at the business, rather than the specifics of the countertops themselves. Key practical details mentioned include: orders requiring delivery appointments, receiving hours operating from 6 am to 2:30 pm and using a first-come, first-served system, a 40-minute minimum unloading time being cited by some, potential waiting for dock availability depending on the transport method, difficulties finding parking (especially at the back of the premises), potential delays or rudeness during non-business hours, and an environment requiring patience both for unloading and accessibility during peak or off-peak times. There is no substantive information about product quality, installation, pricing, warranties, customer care tips for the countertops, or specific materials.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

No information about the types of materials used for the countertops (e.g., granite, quartz, laminate, etc.) was mentioned in the reviews.

How is the quality rated?

The reviews mentioned the business and its service, but there is no information available to assess the quality of the countertops or the installation service.

⏱️What is the typical response time?

A 40-minute unloading time was mentioned by some reviewers as typical for the receiving process.

📝What are common complaints?

The most common theme is dissatisfaction with the logistics of receiving orders and the delivery experience. Complaints included waiting hours for dock availability and unloading (noting specific examples of delays at 9:00 am orders arriving at 11:30 am and being delayed due to internal meetings), tight parking limitations, negative experiences of being ignored or rude after staff shift changes, and overall perceptions of the place as 'Horrible' without comment on the product.

🛡️What warranties are offered?

No information about warranties or guarantees related to the countertops or installation service was provided in the reviews.

👥How is customer service rated?

Based on specific negative comments, customer service appears to be rated as Poor (for instance, negative experiences after hours or when staff were unavailable). However, without detailed consensus, this cannot be formally rated beyond noting the presence of negative feedback.

💰What about pricing?

No specific feedback regarding pricing or value for money for the countertops themselves was provided in the reviews.

🔧Any care tips mentioned?

No care or maintenance tips for the countertops were mentioned in the reviews.

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