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Stone City Countertops

(4.9)
80 reviews

Stone City Countertops Reviews

Customer reviews for a countertop supplier are predominantly positive. Stone City is praised for its high-quality customer service, impressive mix of materials, and professional installation. Positive feedback frequently mentions Hugo, David, and Scott as key representatives, often highlighting their expertise, customer-focused advice, efficiency, and high standard of work compared to competitors. Many customers emphasize receiving competitive pricing. Reviews indicate fast response times, with quotes and jobs scheduled within days or weeks. One review, however, notes a potential limitation regarding customer contact methods if the business phone is not answered, highlighting an isolated service communication issue.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,quartz

How is the quality rated?

Excellent

⏱️What is the typical response time?

Very Fast Average (quotes often provided within 24/48 hours, jobs completed within a few weeks at maximum)

📝What are common complaints?

Limited customer contact availability

🛡️What warranties are offered?

No specific information provided in the reviews regarding warranties or guarantees for materials or installation.

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing is consistently described as competitive or the best price received.

🔧Any care tips mentioned?

Sealing marble countertops

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