Stone Systems of Raleigh

Reviews for Stone Systems, a countertop supplier primarily accessed via retail partners like Home Depot and Lowe's, highlight a mix of positive and negative experiences regarding product quality, installation, customer service, communication, and pricing. Many customers praise the quality of countertops and installation work performed by estimators and installers, with specific mentions of granite, quartz, Dekton, and laminate materials. Common concerns include delays in appointments (including late arrivals for measurements and installations during work hours), scheduling difficulties, communication breakdowns (including call screening and unresponsive staff), inconsistent service (from good to poor experiences), and reported measurement errors or installation issues leading to product damage. Some reviews mention warranties being honored, typically for materials rather than labor in certain cases, and feedback on pricing varies but includes pressure tactics (noted as poor).