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Unique Wood Products

(4.7)
66 reviews

Unique Wood Products Reviews

Customer reviews mention positive experiences with the quality of materials, particularly for wood floors, baseboards, trim, and countertops. Excellent customer service and helpful staff are frequently praised. Competitive pricing is noted. However, there are conflicting experiences regarding product quality (with cheaper materials or potential damage reported in some cases) and dissatisfaction with a 25% restocking fee when returning damaged goods, regardless of fault. Overall, the service experience is predominantly well-regarded, but specific product durability or handling policies appear mixed based on limited negative feedback.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Wood floors, baseboard, trim, countertops, custom stair pieces, Java stain, unfinished products.

How is the quality rated?

Good

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Handling of damaged items (including a 25% restocking fee and instances potentialing misattribution of damage), inconsistent product quality (described as cheap in some cases).

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Excellent

💰What about pricing?

Great prices, good deals, value for money.

🔧Any care tips mentioned?

None mentioned in the reviews.

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