Web-Don, Inc.

Reviews highlight a mix of positive and negative experiences with Web-Don Co., primarily a countertop material supplier. Positive feedback frequently praises customer service, suggesting staff are often helpful, friendly, and courteous (e.g., sales representatives exceeded expectations, staff knowledgeable and polite). Good to excellent service is reported, often resolving issues promptly. Countertop materials mentioned include laminate, glue, particle board, and postform tops, with quartz and high-quality products also noted. Installation quality is generally positively noted in these experiences. Negative feedback heavily criticizes customer service, citing examples like terrible service, slow response times, poor communication (especially regarding order delays like one still unresolved since October 2022), rude or unhelpful staff, and unresolved issues despite management promises. Common reported issues involve order errors, poor inventory management (stock items not readily available, curt responses), and delays. While pricing isn't detailed, some mention good service, potentially suggesting reasonable value based on positive service, though efficiency of service couldn't be evaluated definitively. Curative care tips (e.g., avoiding immediate use) were mentioned once.