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JB Countertops

(4.5)
10 reviews
+1 646-250-9654

JB Countertops Reviews

Customer reviews generally highlight positive experiences with customer service, product quality, and pricing at this countertop supplier. The company excels in providing good customer service and quality countertops, with some customers praising the fast turnaround time. However, a significant disparity exists in feedback, with a single negative review pointing to a potential scam where a large payment was taken and no service was delivered. Several reviews mention great prices and value for money, though one complaint raises concerns about this aspect. No information about warranties was provided in any review. No care or maintenance tips for countertops were mentioned in the reviews. Note that some reviews did not contain text and were not analysed.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite is frequently mentioned, with Jose being featured in multiple reviews where granite work was performed. Other specific materials like quartz, laminate, or marble are not detailed in the provided reviews.

⭐How is the quality rated?

Excellent. Most positive reviews strongly praise the quality of the countertops as 'perfect', 'amazing', and the work as 'excellent'.

⏱️What is the typical response time?

A specific turnaround time of "it would take" (though day not specified from cut-off) and "4 days" is mentioned. Generally, good service and fast service are reported.

📝What are common complaints?

The most significant complaint mentioned is a reported scam involving a large payment ($5000) taken with no service provided.

🛡️What warranties are offered?

No information about warranties or guarantees is provided in the reviews.

👥How is customer service rated?

Excellent. Customers frequently compliment the customer service, praising it as "great people", "great professionalism", and "fabulous".

💰What about pricing?

Pricing is frequently mentioned as a key positive point, with comments like "best price", "great prices", and "absolutely amazing" regarding the value. However, one negative account describes the company taking money without providing the service, contradicting the positive pricing feedback.

🔧Any care tips mentioned?

No care or maintenance tips for countertops are mentioned in any of the provided reviews.

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