Magnotti and Son

These reviews provide mixed feedback on a countertop supplier. Potential customers will find it helpful that the business generally receives positive comments regarding the quality of installations, product finish (like granite being beautiful), the professionalism of staff (selecting slabs, measuring, communication, timely deliveries), and helpful customer service from employees like Cathy and Bill. However, the reviews also indicate there is significant customer service variability, potential staff unprofessionalism, and isolated complaints about slow responses, incorrect assessments (e.g., inability to cut slabs), and even installers failing to return after payment. While the selection of materials and helpful staff are noted, the quality of work has also been negatively reported, and responses regarding warranty, care instructions, and pricing were not consistently provided. Overall, potential customers should consider both the indications of quality craftsmanship and the warnings about inconsistent service experiences.