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True Stone Distributing

(3.7)
6 reviews

True Stone Distributing Reviews

Customer reviews for TrueStone, a countertop supplier, indicate a mix of experiences. One review humorously notes that the company's website search difficulty led them to the review. Another positive review highlights the combined service of TrueStone and Timeless Kitchen for a successful 15-year kitchen remodel, praising stress-free installation and results, as well as the friendly team. A complaint details a previous negative customer service experience involving a disengaged first call agent but confirms that the same service agent became helpful upon a subsequent call. Two reviews submit no actual text. No other practical details like pricing specifics, materials used, or warranty terms were explicitly mentioned in the text provided.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

N/A - No specific materials were mentioned in the reviews.

How is the quality rated?

Unknown

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Negative comments specifically mention a customer service issue where an initial service call resulted in the agent hanging up after a brief response. The reviewer implies this was a negative experience regarding communication.

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Good

💰What about pricing?

Unknown

🔧Any care tips mentioned?

Unknown

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