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Twin City Discount Granite

(4.1)
121 reviews
+1 763-862-0888

Twin City Discount Granite Reviews

Customer reviews for Twin City Discount Granite largely focus on the quality of service and installation. Many customers praised the helpfulness of staff during the sales process, the professionalism and speed of the installation crews, and the timely nature of the overall process. New countertop installations, particularly in kitchens, appeared to be completed quickly (within 2.5 weeks to 3 weeks), with generally high satisfaction rates regarding the final appearance and quality of work. However, some negative feedback highlighted specific issues, including seams or edges that were not satisfactory (poor matching, seam quality), a damaged countertop, potential installation damage (scratches), and one mention of a consistency issue with the sales representative. Overall, the reviews paint a mixed picture of customer satisfaction, but the positive feedback slightly outweighs the negative.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,laminate

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Often praised for being prompt, with install crews completing work quickly, typically submitting jobs within 2.5 weeks.

📝What are common complaints?

Poor quality of seams or edges (not noticeable in some great reviews),Color/stone matching issues,Countertop cracks or damages (scratches from manufacturing),Potential installation damage (scratches)

🛡️What warranties are offered?

Mentioned a prompt response for addressing issues (repair person dispatched in one case). No explicit multi-year warranty details provided in positive reviews, though good communication.,Installation crews were prompt and professional, completing work quickly (under 3 hours for kitchen and two small bathrooms). They performed cleanup and addressed minor damage.,Experienced good customer service and helpful staff during the selection process.

👥How is customer service rated?

Excellent

💰What about pricing?

Priced reasonably,Value for money mentioned,Prices considered good or reasonable

🔧Any care tips mentioned?

No care or maintenance tips were explicitly mentioned in the reviews.

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