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World Class Granite

(4.8)
86 reviews
+1 929-485-7909

World Class Granite Reviews

The reviews primarily focus on World Class Granite's offerings and services. Potential customers are likely to appreciate Jansel's prominent role as a positive contact and project coordinator in many experiences. The company is described as offering a wide selection of premium materials like granite, marble, quartz, and Caesarstone, frequently praised for the quality and flawless installation resulting in durable countertops. Excellent customer service, characterized by professionalism, responsiveness, and great communication from both sales and installation teams, is a recurring theme. Pricing is mentioned by some as very reasonable, contributing to perceived value. Recommended selling points include Jansel (as a key contact/path/assistant), the uniqueness of materials and flawless installation, vast selection, prompt service, value for money, and professional staff. Potential concerns mentioned include isolated reports of initial material imperfections and highly variable customer service experiences ranging from excellent to extremely poor.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,quartz,Caesarstone

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Typically quick and responsive (e.g., 'quickly solved',' responsive throughout',' fast')

📝What are common complaints?

Product defects (e.g., chips, scratches in quartz initially or shortly after),Unprofessional behavior (screaming, disrespect in one instance),Stolen property incident

🛡️What warranties are offered?

Not explicitly mentioned or discussed in the reviews. The focus was on quality and initial condition rather than warranty specifics.

👥How is customer service rated?

Excellent

💰What about pricing?

Generally described as reasonable, value for money, and most reasonably priced. One reviewer rated the quoted price as 'very reasonable', while another mentioned 'responsible' pricing but noted knowing the 'true cost' after deposit and material payment. The severe negative review included a comment about 'aggressive' pricing, implying a difference of opinion but not necessarily overpricing mentioned broadly.

🔧Any care tips mentioned?

Installation details for floating stone in vintage apartments (e.g., suitability)

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