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East Star Building Supply

(4.3)
309 reviews
+1 415-467-2388

East Star Building Supply Reviews

Customer reviews for East Star Building Supply present a mixed picture. Many reviewers praise the competitive pricing, wide selection of products including cabinets, vanities, and solid surface countertops, helpful and knowledgeable staff, and generally reliable customer service. Positive feedback often mentions the quality of products like cabinets and countertops, competitive pricing compared to other suppliers, and the helpful guidance provided during selections. However, some reviews contain significant complaints, primarily regarding installation quality (including defects like leaks, splashes, and wobbly cabinets) and referencing long wait times during store visits.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Solid surface countertops,Quartz,Butcher block,Laminate,Vinyl tile,Standard cabinets,Vanities,Tiles,Flooring,Hardware,Prefabricated countertop slabs,Prefabricated vanities

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Unknown (not explicitly stated, but some reviews mention long wait times during store visits).

📝What are common complaints?

Installation issues (leaks, splashes, wobbly cabinets),Poor product quality (defective products),Long wait times in store

🛡️What warranties are offered?

None explicitly mentioned in the reviews.

👥How is customer service rated?

Good

💰What about pricing?

Prices are generally described as competitive, good, or excellent value compared to other suppliers or big-box stores.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops were mentioned in the reviews. (One review mentions fixing a cabinet issue by adding L-brackets, but this is product-specific and not general care advice).

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