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Expo Stones

(4.2)
66 reviews
+1 713-984-8228

Expo Stones Reviews

Expo Stones is a countertop supplier that offers a large selection of materials including quartz, granite, and marble. Customer feedback indicates high-quality products and installations in many cases, with some instances of issues like staining or poor service. Response times for service calls or inquiries are generally fast, though quality and customer service experiences vary based on individual interactions. Potential customers should prepare comparison shopping for pricing and inquire directly about warranty terms if concerned about material defects.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Granite,Marble,Quartzite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Customers report fast response times, often via phone or emails, with several reviews mentioning quick assistance from staff.

📝What are common complaints?

Defective materials (e.g., staining issues with quartz that could not be resolved initially).,Unhelpful customer service (e.g., lack of staff volunteering for help).,Safety concerns in warehouse areas.,Minimal selection in some cases

🛡️What warranties are offered?

Not explicitly detailed in most reviews, but one negative review mentions a replacement for a defective batch of quartz, indicating potential warranty implications.,General observations suggest warranties for materials or installation are sometimes addressed during purchases or issues.

👥How is customer service rated?

Unknown

💰What about pricing?

Pricing is often described as great (e.g., good prices and value), but detailed comments on cost vary, with less emphasis on affordability in negative reviews.

🔧Any care tips mentioned?

One review notes that slabs may come with protective films that should be removed for inspection, but no specific maintenance tips are provided in other reviews.

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