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Milestone Countertops

(4.8)
28 reviews
+1 713-818-4499

Milestone Countertops Reviews

Customer reviews for Milestone Stone Fabricators & Installers consistently praise the company for excellent craftsmanship, high-quality installations, responsive and professional customer service, and timely communication. Positive highlights include specific attention to detail, the expertise of team members like John and James, the fit and finish of challenging countertops, and overall satisfaction with project outcomes. One negative review contrasts these positive experiences by mentioning unmet expectations regarding material quality, replacement parts, and follow-up service, but this single negative review is outweighed by the prevalence of highly positive feedback overall.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble,porcelain,natural stone,polished granite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Prompt and professional, with multiple reviews highlighting fast communication and responsiveness.

📝What are common complaints?

Unmet expectations regarding material quality or durability.,Issues with replacement parts following damaged materials.,Lengthy project timelines potentially impacted by external factors (like COVID).

🛡️What warranties are offered?

Not explicitly detailed in the majority of reviews, though satisfaction with workmanship and materials is implied. The employee quoted a "competitive price" including value and service, suggesting the standard package includes industry-standard assurances potentially embedded in their pricing and guarantee of workmanship.

👥How is customer service rated?

Excellent

💰What about pricing?

Described as competitive and fair. Specifically mentioned as offering the best price for the "value and service" provided. Contrast noted in a negative review but overall sentiment appears positive regarding perceived value.

🔧Any care tips mentioned?

Quartz countertops noted specifically; they were "agile workers [dodging everything] making it through the house without bumping into walls or cabinets with very heavy quartz countertops."

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