The Countertop Factory Inc

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The Countertop Factory Inc Reviews

Customer reviews for The Countertop Factory consistently highlight a positive experience across sales, measurement, and installation services. Reviews emphasize friendly, knowledgeable, and professional staff such as Michael Dean and Shawn. Customers greatly appreciate excellent communication, high-quality workmanship, clear pricing, and prompt service. While no direct pricing complaints were mentioned, multiple reviews expressed satisfaction with the value received for the product and installation. Overall, reviews indicate professionals who make the countertop selection and installation process smooth, efficient, and satisfactory.

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🌳What countertop materials are commonly used?

quartz,granite,quartzite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Installation scheduling or production delays related to third-party supplier or manufacturer stock issues

🛡️What warranties are offered?

Various lifetime or limited warranties for surface defects, chips, cracks, and seams of the manufactured stone surfaces, along with a potential limited 1-year warranty, though specific details vary by product type (e.g., slab vs. proprietary surface) and are not explicitly detailed by customers.

👥How is customer service rated?

Excellent

💰What about pricing?

Positive feedback regarding the price, perceived to be good value for money, with mentions of competitive prices and excellent billing.

🔧Any care tips mentioned?

Unknown

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The Countertop Factory Inc Reviews

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