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Bill Shea's Replacement Countertops

(4.2)
25 reviews
+1 617-471-9130

Bill Shea's Replacement Countertops Reviews

Customer reviews for Bill Shea's primarily highlight positive experiences with their countertop and related services. Potential customers learn that the business excels in professionalism among staff and installers, the quality of materials like Corian and granite, timely installations and service, and overall customer satisfaction. Reviews frequently mention Corian countertops, excellent installation, and Doreen Kelly, a sales/consultant named in multiple positive accounts. A single negative review points to unprofessionalism regarding communication and scheduling. Care and maintenance tips suggest avoiding harsh cleaning chemicals are implied in the descriptions and strongly positive feedback.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Corian,Granite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Very quick; same day installations achieved in multiple instances. Positive reviews also mention quick scheduling (in-home consultations). Negative review highlights poor communication leading to delay.

📝What are common complaints?

Unprofessional and poor communication regarding schedule changes and date confirmations (mentioned in a single negative review).

🛡️What warranties are offered?

No specific warranties or guarantees are explicitly mentioned in the provided reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

General sentiment suggests competitive pricing or good value for money, with one reviewer expecting less than a day turnaround time implying efficiency (indirectly). No explicit praise or criticism of pricing structure appears directly in the positive reviews.

🔧Any care tips mentioned?

Implied advice: Avoid harsh or abrasive chemicals, possibly due to granite sensitivity (indirectly mentioned).

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