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Creative Stone, Inc.

(4.2)
27 reviews

Creative Stone, Inc. Reviews

Customer reviews for Creative Stone highlight exceptional quality of countertops and installation, with multiple employees (including Kim, Kimberly, Dimitri, Rogerio, Debbie, Hilary) receiving positive feedback. Installers are noted for accuracy, smooth processes, and professional demeanor. Pricing is cited as either excellent value in some cases or poor/gouged in others. While common issues include specific complaint points (pricing, deposits, driver behavior, warranty terms), service response times are generally noted as good. The review set includes both positive and negative feedback, suggesting an overall balanced view with recommendations from satisfied customers.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Soapstone,Cambria,Stone,Biblical materials

How is the quality rated?

Excellent

⏱️What is the typical response time?

Good

📝What are common complaints?

High prices or perceived price gouging,Unreturned deposits,Refund delays,Rudeness or poor behavior of delivery personnel

🛡️What warranties are offered?

Implied through initial service (e.g., repairing or replacing faulty components like a detached sink), no explicit terms provided in the reviews

👥How is customer service rated?

Good

💰What about pricing?

Mixed feedback: some reviews mention unbeatable pricing and good value, while others cite poor pricing and sales/service experience (price-gouging, hidden fees).

🔧Any care tips mentioned?

Specific care instructions related to stone (e.g., soapstone, possibly biblical materials) were mentioned in some reviews.

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