East Coast Granite of Charlotte - Design Center

These reviews highlight East Coast Granite's experience in providing countertops, primarily quartz and granite. Many customers praise knowledgeable staff (like Stuart Rosen, Janice Schwartz, Dawn, Chase Manley, Victoria) and overall customer service, reporting generally excellent product quality and installation. Praise is given for sales expertise, promptness, and professional guidance. However, a few reviews mention installation errors (like scratching cabinetry) and issues with changed plans or miscommunication. Response times for customer service seem variable, and pricing is generally described as fair. The reviews do not consistently mention warranties, though some project-specific guarantees or care guidelines might exist.