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Gilmans Kitchens and Baths

(4.2)
31 reviews
+1 415-862-3650

Gilmans Kitchens and Baths Reviews

Customer reviews for this countertop supplier highlight positive experiences with design knowledge, installation quality, and customer service. The showroom features a wide range of cabinet lines, hardware, and materials like Swanstone. Consistent praise is given to designers and installers for being helpful, knowledgeable, and professional. However, reviews also mention challenges with follow-through, estimate accuracy, and price points, with one customer experiencing product quality issues.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Swanstone (specifically mentioned), granite (indirectly mentioned through higher-end positioning), likely quartz or marble (implied due to positioning and comparison to competitors, but not explicitly called out)

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally timely; however, delays can occur during periods of high demand.

📝What are common complaints?

Inconsistent estimate accuracy (limited follow-through), product dimension errors (at least one instance despite initial approval), overall price perception (some find it high compared to others).

🛡️What warranties are offered?

No specific standard warranties mentioned; however, repeat business, satisfaction with results, and positive word-of-mouth are noted features from staff and partners.

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing is perceived differently by customers; some find it high-end and reflect this positioning while others specifically mention higher prices compared to competitors, implying less perceived value.

🔧Any care tips mentioned?

No specific care and maintenance tips for countertops are mentioned in the reviews.

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