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Innovative Surfaces SHOWROOM

(4.3)
43 reviews
+1 651-437-1004

Innovative Surfaces SHOWROOM Reviews

Customer reviews for Innovative Surfaces indicate generally positive experiences with their services, including on-time measuring, efficient staff, knowledgeable customer service, and high-quality installations. However, one review expressed significant dissatisfaction with the product quality and customer support for a specific vendor (Cambria), suggesting potential issues with certain services or material quality. Potential customers may want to confirm material choices and inquire about minimum service level guarantees.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Cambria (mentioned with caution due to customer service issues),Quartz,Granite,Stone surfaces (natural and man-made)

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Reviews mention 3-week or longer waits; no quick response noted in positive feedback.

📝What are common complaints?

A specific negative experience with the Cambria product (product quality, lack of support).,Report of a potentially unsafe employee driving company vehicle.

🛡️What warranties are offered?

Reviews mention that countertops come with warranties, with one instance where the company assisted with potential liability (requiring the supplier to reassign responsibility, suggesting it's not assumed).

👥How is customer service rated?

Excellent

💰What about pricing?

Price was an important consideration in one quote comparison; no explicit dissatisfaction with pricing is mentioned.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops are included in the provided reviews.

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