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JCW Countertops

(4.9)
22 reviews
+1 781-935-1907

JCW Countertops Reviews

The provided reviews highlight predominantly positive experiences from customers, emphasizing prompt service and professional interactions with staff members like Greg, Debbi, Erica, and Gary. Customers frequently mention high quality of materials and craftsmanship for countertops, fast response times, and efficient installation. Common materials include laminate and quartz-surfaced. One review noted a surprise pricing occurrence due to a structure error, though multiple reviews explicitly recommend the business due to their helpfulness, selection, and overall service. Lifetime warranties are mentioned in two separate reviews. No care instructions were given in the available text. All positive reviews repeated strong recommendation.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Laminate,Quartz-surfaced,Granite,Quartzite,Butcher block,Recycled glass

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Fast response mentioned consistently for service calls or estimates.

📝What are common complaints?

Surprise higher pricing due to fees being rolled into the per-square-foot charge without prior explanation/discussion during initial quoting/contracting phase (mentioned only once).

🛡️What warranties are offered?

Lifetime warranty mentioned twice, typically in connection with specific materials (like granite or quartz - please note no specific material to warranty duration mapping identified beyond the bullet points above).

👥How is customer service rated?

Excellent

💰What about pricing?

Generally positive comments about pricing value, however one specific case noted a system error leading to unexpected higher cost requiring payment (not offered before the work began) which caused customer concern. Overall impression from the majority of reviews is positive regarding value for money.

🔧Any care tips mentioned?

No care instructions related to countertop maintenance were provided in any of the available review text.

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