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Northeastern Marble & Granite

(3.5)
35 reviews

Northeastern Marble & Granite Reviews

Customer reviews for this countertop supplier business are mixed overall. The business appears to have a loyal customer base who appreciate professional customer service (frequently mentioning Phil and other helpful staff), efficient scheduling and delivery, competitive pricing, and generally positive installation quality when services are completed without significant issues. Many reviews highlight varied experiences with quality (both excellent and poor results observed), customer service (highly positive or poorly rated), and billing/potential price changes. A notable feature is the recurring mention of specific material recommendations (granite, stone) and the need to protect certain installations (seams).

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,stone,uba tuba

How is the quality rated?

Excellent

⏱️What is the typical response time?

Fast

📝What are common complaints?

Poor quality craftsmanship/installation (measured/installation errors, seams, staining, defects not addressed),Damages during handling or installation,Billing/Price discrepancies (quoted vs actual cost, unexpected charges),Installation errors (incorrect cut-outs, sizing mistakes),Poor customer service (disorganized, rude staff)

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Unknown

💰What about pricing?

Competitive,Good value for money,Prices can sometimes be high (or misrepresented initially),Lower prices noted in comparison

🔧Any care tips mentioned?

Protect seams or joints from staining,Regular cleaning

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