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Stone Systems of Raleigh

(3)
165 reviews

Stone Systems of Raleigh Reviews

Customer reviews for Stone Systems, a countertop supplier, highlight a range of experiences with their products (including materials like quartz and Dekton) and services. Positive aspects include high praise for installation quality and customer service in many cases, though there are also negative comments about measurement errors, installation defects, and delays. The reviews suggest that measurement accuracy is a key factor, with several instances where issues arose due to pre-measurement errors or untimely responses, and one mention of warranty coverage. Feedback on pricing or value is limited. Overall, the feedback indicates variability in customer experiences, with some describing exceptional service and others citing poor handling that required warranty resolution.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,dekont,granite

How is the quality rated?

Good

⏱️What is the typical response time?

Varies from prompt (e.g., supervisor 'George' resolving issues quickly) to delays noted in measurement and service responses.

📝What are common complaints?

Measurement errors,Installation defects (e.g., uneven countertops, unattached sink, cracks),Service delays

🛡️What warranties are offered?

Product warranty for repairs or replacements, as mentioned in one review

👥How is customer service rated?

Good

💰What about pricing?

Unknown

🔧Any care tips mentioned?

No specific care tips were mentioned in the reviews

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