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The Countertop Store of San Carlos

(4.4)
12 reviews

The Countertop Store of San Carlos Reviews

Reviews for Countertop Store are mixed but generally favorably inclined. Customers praise excellent customer service, high-quality installations, and trustworthy recommendations in some cases. However, a few negative reviews highlight significant issues, primarily concerning customer service responsiveness (no callbacks), installation errors (seams, damaging a sink), and general service failures. The business appears to have partners (names mentioned in positive reviews, unusual due to prompt format) who deliver exceptional results, but experiences with other staff or in specific situations can be negative. Pricing is not explicitly discussed in the context of an outcome (good, fair, poor) across the reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Corian,Quartz

How is the quality rated?

Good

⏱️What is the typical response time?

Unknown (Poor responsiveness mentioned in one review, but no average given)

📝What are common complaints?

Poor customer service responsiveness (no callbacks),Installation errors (incorrect seams, damage during installation),General service failures and lack of follow-through

🛡️What warranties are offered?

Unknown (No information about warranties or guarantees is provided in the reviews)

👥How is customer service rated?

Fair

💰What about pricing?

No feedback provided in the reviews regarding pricing directly.

🔧Any care tips mentioned?

No care or maintenance tips for countertops are mentioned in the reviews.

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