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UrbanSource Countertops

(4.5)
57 reviews

UrbanSource Countertops Reviews

Customer reviews for countertop supplier businesses generally indicate positive experiences with customer service, installation quality, and pricing. Commonly praised aspects include knowledgeable staff, professional installation teams, efficient turn-around times, and attractive pricing, often compared favorably to other options. Potential customers interested in granite, quartz, and marble countertops are likely to find these options available. While specific installation details and warranty terms are rarely detailed in the reviews, the overall impression is one of customer satisfaction. A recurring theme is the quality of workmanship and the helpfulness of staff during the sales, selection, and ordering processes.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble

How is the quality rated?

Excellent

⏱️What is the typical response time?

Fast (Professional, efficient, timely)

📝What are common complaints?

Price increase after deposit (Predatory/Deceptive mention),Miscommunication within office (My husband and I's experience)

🛡️What warranties are offered?

No specific warranty details mentioned in reviews, though installation quality is frequently praised.

👥How is customer service rated?

Excellent (Multiple high praises for service, staff, personnel)

💰What about pricing?

Competitive pricing,Good value for money,Prices are often seen as unbeatable or better than competitors,There is mention of wanting certain elements (like plumbing or cut-out) to be included, suggesting potential limitations or negotiation

🔧Any care tips mentioned?

No specific care or maintenance tips were mentioned in the reviews.

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