Granite Doctor Inc.

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Granite Doctor Inc. Reviews

Customer reviews for Granite Doctor primarily highlight their expertise in repairing a variety of natural stone countertops, including granite, marble, quartz, and travertine. The company is frequently praised for the seamless and masterful quality of their repair work, often resulting in results indistinguishable from the original surface. Significant positive feedback is provided regarding the professionalism, timeliness (including same-day service quotes and diagnoses), courteous demeanor, and communication skills of their technicians (notably Mark and Jesse). While care tips were mentioned by some reviewers, details on warranties for countertops or installations are not commonly discussed or explicitly offered. One negative review strongly indicated extremely poor customer service for different reasons.

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🌳What countertop materials are commonly used?

granite,marble,quartz,travertine

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally very quick; some reviews mention same-day service quotes and diagnoses.

📝What are common complaints?

One clearly angry and dissatisfied customer reported extremely poor customer service, specifically citing lack of professionalism (refusing to come see the job, not returning calls, only quoting a price via photos).

🛡️What warranties are offered?

No detailed or frequently mentioned warranty specific to countertops or installation procedures could be identified across the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Generally perceived as fair and cost-conscious, with some reviewing it as very professional and reasonably priced.

🔧Any care tips mentioned?

Yes, advice regarding the care and maintenance of specific countertop materials (like marble) was provided by some reviewers.

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Granite Doctor Inc. Reviews

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