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Granite & Marble Specialties

(4.9)
123 reviews

Granite & Marble Specialties Reviews

Customer reviews for Granite & Marble Specialties (GMS) predominantly highlight positive experiences. Countertops were praised for installation quality and appearance, with minimal mention of specific material types beyond quartz and quartzite.

Initial contact/estimation experienced some minor hiccups in one review, but this did not seem to derail the overall positive experience for most customers. Customer service, installation, attention to detail, and the professional demeanor of staff were frequently mentioned as strengths. Cleanliness during and after installation was noted. The process was described as thorough, efficient, professional, seamless, and quick, with no hidden costs or surprises in several accounts.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,quartzite,soap stone,marble,granite

How is the quality rated?

Excellent

⏱️What is the typical response time?

General mentions of prompt service, readiness to help (e.g., 'GMS showed up early'), no specific average timeframe provided.

📝What are common complaints?

None explicitly mentioned; reviews are largely positive with only one referring to 'hiccups' during the initial estimation phase.

🛡️What warranties are offered?

Not explicitly detailed in the reviews, but installation quality is a point of pride for the business.

👥How is customer service rated?

Excellent

💰What about pricing?

Positive feedback on the value, lack of hidden costs, process being easy, and no mention of dissatisfaction with price.

🔧Any care tips mentioned?

Tips were briefly mentioned for quartzite ('use a counter spray for maintenance') by one reviewer.

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