HG Stones - Granite Stone, Marble Flooring, Onyx, Kitchen Countertops, Slabs in Brooklyn NY - Countertop Provider in Brooklyn

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HG Stones - Granite Stone, Marble Flooring, Onyx, Kitchen Countertops, Slabs in Brooklyn NY Reviews

Customer feedback highlights issues with specific product quality, such as granite countertops having a thickness lower than quoted (1 inch instead of 1.25 inches in one case). Negative sales practices, involving aggressive deposit requirements, were also mentioned. A negative review labeled the countertops as 'terrible'. Delays in service (reports of a 2-month gap) and possible pricing concerns were noted. However, no clear information regarding warranties, customer service quality (outside of an explicit repair case), care instructions, or specific establishment details were established in the provided reviews.

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🌳What countertop materials are commonly used?

Granite (Taj Mal), related to a specific granite countertop.

⭐How is the quality rated?

Fair

⏱️What is the typical response time?

Up to 2 months reported between booking and fabrication, suggesting potential delays in service.

📝What are common complaints?

Inadequate thickness of quartzstone (described as HG stones) compared to earlier purchase, unexpected deviation in product thickness (granite sample), pressured sales tactics requiring a 50% non-negotiable deposit.

🛡️What warranties are offered?

None mentioned in the provided review text.

👥How is customer service rated?

Unknown

💰What about pricing?

No feedback on pricing or cost mentioned in the provided reviews.

🔧Any care tips mentioned?

No care or maintenance tips for countertops were mentioned in the provided reviews.

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HG Stones - Granite Stone, Marble Flooring, Onyx, Kitchen Countertops, Slabs in Brooklyn NY

HG Stones - Granite Stone, Marble Flooring, Onyx, Kitchen Countertops, Slabs in Brooklyn NY Reviews

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