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Jacksonville Granite

(4.5)
111 reviews
+1 904-644-8025

Jacksonville Granite Reviews

Jacksonville Granite primarily offers countertop fabrication and installation services, leveraging materials such as granite, quartz, and solid surface. Reviews consistently highlight the professionalism, punctuality, excellent communication, and high-quality craftsmanship of their staff and installers. Customers appreciate prompt service from quotes to installation, personalized assistance in material selection and yard work, and careful handling of materials like granite slabs. While most experiences focus on positive outcomes like beautiful results and efficient service, one review details dissatisfaction with a specific service quality incident. The company is often lauded as the go-to fabricator with exceptional customer service.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,solid surface

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Very fast (prompt, same-day fixes sometimes mentioned)

📝What are common complaints?

One isolated review mentions potential dissatisfaction with the quality of a service call lasting two people, highlighting that such issues are rare as the overall review focuses on the owner's handling of the situation.

🛡️What warranties are offered?

No specific warranties or guarantees are explicitly described in the majority of reviews, though one example shows a positive experience after fixing a broken sink, suggesting satisfaction is achieved without reliance on formal warranties.

👥How is customer service rated?

Excellent

💰What about pricing?

Price points are generally described as reasonable, competitive (e.g., beating other suppliers by thousands), and offering good value (sometimes worded as "cheap", though context implies value for money).

🔧Any care tips mentioned?

One review mentions installers being careful with handling granite.

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