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Stone Depot Inc

(4.6)
34 reviews
+1 781-251-9700

Stone Depot Inc Reviews

Customer reviews for Stone Depot are predominantly positive, highlighting exceptional service from sales and installation teams. Potential customers can expect fast quote turnaround times, accurate templating and installation, and friendly, knowledgeable staff. The quality of countertops and installation is widely praised, with many customers expressing high satisfaction and recommending the business frequently. Installation teams are noted to be professional, timely, and helpful. While the business is praised for great value and pricing in many reviews, a few negative reviews mention instances of unsolicited charges and delays, but these are not representative of the overall experience.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Quartz,Formica

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Customers frequently mention fast turnaround times for quotes and installation, with instances of projects completed in less than a week, and responses indicated as prompt.

📝What are common complaints?

Poor craftsmanship or quality of installation/material in one review.,Unsolicited cash charges without written estimates in one review.

🛡️What warranties are offered?

Warranties or guarantees are not explicitly mentioned in the majority of reviews, so this information is unknown.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers express consistently positive feedback about the pricing being very reasonable, hard to beat, excellent value for money, and competitive.

🔧Any care tips mentioned?

While not explicitly stated as care instructions in all reviews, associates often mention various care options to customers during the sales or selection process.

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