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Universal Stone LLC

(4.8)
75 reviews

Universal Stone LLC Reviews

These reviews collectively highlight numerous positive experiences with Universal Stone across multiple projects. Customers frequently praise aspects such as communication, professionalism, installation quality, product selection, pricing, and customer service. A common theme involves positive interactions with sales representatives and project managers, leading many to express high satisfaction with the work done. While granite and quartz are specifically named, the range of materials available seems extensive. No major negative issues or widespread complaints are consistently reported across the reviewed feedback segments.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Granite,Calcutta Maya

How is the quality rated?

Excellent

⏱️What is the typical response time?

Positive mention of proactive communication and responsiveness, but no specific average time provided.

📝What are common complaints?

One reviewer mentioned the cabinets were problematic, which allowed a Universal Stone representative to assist effectively.

🛡️What warranties are offered?

Reviews mention processes like re-templating (e.g., to prevent future fit issues) andsometimes guarantee work (like measurements), but no generic, comprehensive warranty is explicitly advertised in the quotes provided.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers express appreciation for good pricing, value for money, and pricing transparency. No reported dissatisfaction with costs.

🔧Any care tips mentioned?

No direct care or maintenance tips are provided in the reviews.

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