Big Brother's Marble & Granite

Customer reviews provide predominantly positive feedback on the quality of countertops and installation services from Big Brothers. The business handles service calls efficiently, often addressing urgent issues promptly, and includes installation as part of their service. Customers frequently recommend the company for granite, quartz, and quartzite countertops, praising responsiveness, workmanship, and customer service. However, reviews mention variability in pricing quotes, occasional scheduling confusion (primarily from templates), and mention of warranties/repairs without explicit terms. Pricing comparisons indicate the company generally offers competitive rates. Customer service is commended in most cases but criticized in a couple of reviews. No specific care instructions for countertops are mentioned in the reviews.