Contour Countertops & Contour Stoneworks

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Contour Countertops & Contour Stoneworks Reviews

The reviews for this countertop supplier present a mixed picture. Many customers highlight positive experiences with the quality of materials, professional installation, timely service, extremely friendly and helpful customer service, and competitive pricing. However, several reviews also report extremely negative experiences, including rude customer service representatives, significant installation problems (like a critical seam failure leading to warranty discussions), longer-than-expected lead times in some cases, and a tendency for customers to perceive higher-than-average pricing.

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🌳What countertop materials are commonly used?

granite,quartz,laminate (replacement)

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Varying; some reviews mention delays (months), while others highlight prompt scheduling and timely appointments.

📝What are common complaints?

Extremely poor customer service experiences (rude, condescending, treated poorly),Installation errors or craftsmanship issues (e.g., badly installed vanity with gaps, critical seam failure in quartz),Long service wait times

🛡️What warranties are offered?

A specific 1-year warranty was mentioned in one review,Guarantee discussed as 'redone' at customer expense if warranty time expired

👥How is customer service rated?

Good

💰What about pricing?

Competitive or cheaper pricing compared to alternatives,Perception of higher prices or associated costs elsewhere,No helpful advice given on budgeting

🔧Any care tips mentioned?

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Contour Countertops & Contour Stoneworks Reviews

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