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Fair Price Flooring

(4.4)
64 reviews
+1 951-684-8578

Fair Price Flooring Reviews

Customer reviews for this business indicate a long-standing reputation for floor and interior surface installations, spanning decades. Positive feedback highlights professional installation, excellent customer service, friendly staff, fair pricing compared to competitors, quick service, knowledgeable sales, and high-quality products. While installation punctuality is generally noted, some reviews mention minor scheduling confusion due to external factors like COVID. However, a small number of negative reviews point to potential warranty issues, pricing disputes, and installation problems in rare cases.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

The reviews mention materials related to floor coverings and installations, including carpets and Luxury Vinyl Plank (LVP) flooring.

⭐How is the quality rated?

Excellent and Good

⏱️What is the typical response time?

Reviews mention start-to-finish processes taking 'two weeks' for carpet orders, scheduling completed 'within one week', and installation booked 'less than a week of contacting them'. However, specific average response times are not consistently quantified across reviews, focusing more on process duration than instantaneous response.

📝What are common complaints?

A small number of reviews highlight potential issues with product quality (finding 'big gaping holes' behind carpet), unprofessional installation by the crew, high pricing in comparison to other stores (like Home Depot), uncertainty in warranty handling, unsatisfactory scheduling response due to staff shortages (manager 'didn’t have the tape'), and potential disputes regarding quotes.

🛡️What warranties are offered?

No specific details about warranty terms or duration are consistently mentioned across reviews. One review hints at a potential issue that may have involved a warranty process.

👥How is customer service rated?

Excellent and Good

💰What about pricing?

Multiple reviews explicitly mention 'fair', 'good', 'the best on prices', and 'cheaper' pricing compared to competitors like Home Depot. While positive, no specific negative pricing feedback is predominant beyond the comparison.

🔧Any care tips mentioned?

No tips or instructions for caring or maintaining the installed floors or carpets are mentioned in any of the reviews.

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