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Hy Tech Tile, Inc.

(3.1)
55 reviews
+1 951-788-0550

Hy Tech Tile, Inc. Reviews

Customer reviews for Hy-Tech Tile present a mixed experience. The company is praised for its generally good quality countertops (quartz, Dekton, granite), quick professional installation, and friendly helpful customer service in many instances. Positive experiences often occur when the business is commissioned through large home improvement stores like Home Depot or Lowe's. However, several reviews detail significant problems including installation defects, delays, poor workmanship (like incorrect cutting or breaking the slab), communication breakdowns, scheduling difficulties, and unprofessional conduct by installers. Warranties are mentioned but not all positive experiences resulted in claims. One review explicitly advises potential customers to avoid the company due to poor experiences.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Dekton,Granite

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Prompt (at least prompt for templating calls/commissions, e.g., promptly setting up templating calls when ordered through Home Depot)

📝What are common complaints?

Installation defects (e.g., counters not fitting properly, minor cracks, breakage during fabrication/installation),Workmanship errors (e.g., cutting countertops incorrectly inside garage instead of outside),Installation delays or scheduling issues,Defective materials upon arrival and slow or inadequate resolution,Poor professionalism or attitude on the part of installers or staff (e.g., complaining during work, childish behavior),Unprofessional behavior (e.g., breaking trust regarding warranty)

🛡️What warranties are offered?

Typically a warranty covering the product (material) for 5-10 years or longer,Some form of guarantee against defects (implied or explicit resolution in defect cases)

👥How is customer service rated?

Unknown

💰What about pricing?

Priced reasonably well (Good value for custom items, e.g., "price was good"),Varies depending on the job's complexity and circumstances,Commissioned/installed through large home improvement stores often involved specific pricing structures (e.g., discounted through Home Depot)

🔧Any care tips mentioned?

No specific care or maintenance tips were explicitly provided in the reviews.

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