ProSource of Charlotte

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ProSource of Charlotte Reviews

Customer reviews highlight overall positive experiences with sales staff and customer service at ProSource, emphasizing helpfulness, knowledge, and professional guidance. Appreciation is frequently expressed for the selection process, product quality (particularly for flooring), and timely service. However, several reviewers express frustration or dissatisfaction, noting a decline in service in some cases, issues with responsiveness, potential installation problems, and delays in resolving escalated issues despite escalated concerns.

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🌳What countertop materials are commonly used?

Flooring (including EVP, LVP, 'MissA' floors),Kitchen Products (Cabinets, Backsplash, Tile),Kitchen Countertops

⭐How is the quality rated?

Unknown (Mentioned in the context of installation issues)

⏱️What is the typical response time?

Varies; Some reviews note poor responsiveness, while others do not address time specifically.

📝What are common complaints?

Decline in service quality,Sluggish response time,Installation defects,Delays in addressing escalated issues

🛡️What warranties are offered?

Installation defect warranty/claim allowed (Mentioned as satisfactory for a claim)

👥How is customer service rated?

Good (Generally positive feedback from most reviews)

💰What about pricing?

Pricing is perceived as good/bargain by some,Selection helps justify price (result-driven orders)

🔧Any care tips mentioned?

None specifically mentioned

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ProSource of Charlotte Reviews

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