}) }>

Granite Expo San Jose

(4.4)
96 reviews

Granite Expo San Jose Reviews

Customer reviews for Granite Expo present a mixed picture. Potential customers see significant positives in the company's customer service (particularly from staff like Patricia, Liz, Verity, and Terry), the speed and reliability of installation and delivery (meeting deadlines), and the variety of materials and customization options available. Several reviews praise specific employees and note good value for money on certain items. However, a strong caution is raised by one review warning about the company being 'shady.' Multiple other reviews express dissatisfaction with the quality and durability of the products purchased, describing issues like premature deterioration, failure to match product images, and poor workmanship. These negative reviews focus specifically on cabinet and countertop quality, suggesting potential problems may be inconsistent across different items, staff, or time periods.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

cabinets,marble,quartz,vinyl floor planks,countertops

How is the quality rated?

Unknown

⏱️What is the typical response time?

Generally very quick; multiple reviews mention jobs being completed on time or even early, praising the team and installation services, though specific average times are not provided.

📝What are common complaints?

Product quality/finish was subpar,Items failed to match advertised examples in-store,Issues with durability and longevity of products (paint/chip),Difficulty finding/delivering non-standard items,Negative description of the overall business/firmness

🛡️What warranties are offered?

No specific warranties or guarantees for the countertops or installation are mentioned in the available reviews and warnings.

👥How is customer service rated?

Unknown

💰What about pricing?

Pricing appears variable. Some reviews note good value for money, especially on cabinets. However, one review explicitly states the cabinets were 'super cheap and do not last', suggesting a potential trade-off between price and quality.

🔧Any care tips mentioned?

No care or maintenance tips for countertops were mentioned in the customer reviews provided.

Other Countertop Providers in San Jose

Bay Stone Depot

Bay Stone Depot

(4.2)

495 E Brokaw Rd F, San Jose, CA 95112, USA