Imperial Marble & Granite Inc. (Currently by Appointment Only)

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Imperial Marble & Granite Inc. (Currently by Appointment Only) Reviews

Customer reviews for this countertop supplier predominantly highlight the use of quartz and natural stone materials. The quality of the countertops and installation is overwhelmingly praised, with multiple comments emphasizing the professionalism and skill of the installation teams. While the majority of feedback is positive, an isolated issue regarding staining of natural stone surfaces was mentioned. Customer service is frequently commended with high ratings, and pricing is noted as fair. Potential customers are advised that specific care instructions include avoiding harsh cleaners and periodic sealing (for some natural stone types).

Summarized by Grok

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🌳What countertop materials are commonly used?

quartz,natural stone

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Reviews noted quick service responses (e.g., office responsiveness, prompt install scheduling), but no standard timeframe was uniformly stated across all comments.

📝What are common complaints?

Staining of natural stone surfaces

🛡️What warranties are offered?

No specific warranty details or duration were mentioned in the reviews.

👥How is customer service rated?

Excellent (or still Unknown - one review outcome)

💰What about pricing?

Described as fair, reasonable, and good value for money.

🔧Any care tips mentioned?

Avoid harsh cleaners/ammonia-based products,Periodically reseal natural stone countertops (where appropriate)

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Imperial Marble & Granite Inc. (Currently by Appointment Only) Reviews

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