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L R Countertops

(4.8)
20 reviews

L R Countertops Reviews

Reviews highlight generally positive experiences, praising customer service (frequently mentioning the team's professionalism, knowledge, and care), the quality of countertops and installation, and prompt service and fair pricing for granite countertops. One review mentions an issue with installation quality (specifically bad caulk leading to discoloration) that was reportedly not resolved, and another review does not contain substantive feedback relevant to the questions.

Summarized by Grok

Additional Information

How is the quality rated?

Good

⏱️What is the typical response time?

Reviews mention promptness in completing jobs ('turn around time was faster... quotes completed') and responsive customer service ('very responsive'), but do not explicitly detail average service call wait times (e.g., quotes, leads). Job completion appears generally prompt.

📝What are common complaints?

The primary complaint mentioned is an issue with installation quality, specifically using 'bad caulk' which resulted in discoloration.

🛡️What warranties are offered?

No specific mention of warranties or guarantees in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Positive feedback about pricing is frequently mentioned explicitly as 'great prices', 'fair prices', and implicitly as 'good value' given the quality and service.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops are mentioned in the reviews.

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