}) }>

MSI Boston

(4.2)
98 reviews

MSI Boston Reviews

Customer reviews for the countertop supplier indicate a predominantly positive experience with the company's product selection, showroom environment, and staff helpfulness. Potential customers are likely to find MSI appealing for its extensive choices across materials like granite, quartz, and marble, often praising the ease of the selection process and customer service interactions. However, some reviews express dissatisfaction with customer service at specific locations, mentioning rude or disinterested staff, and one reviewer notes potential delays in service due to wait times. No specific details about installation quality or maintenance procedures are consistently provided, though one reviewer gives a specific recommendation for granite care.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Quartz,Marble,Porcelain

How is the quality rated?

Good

⏱️What is the typical response time?

Slow response possible (waiting mentioned, but not standard practice)

📝What are common complaints?

Poor customer service (rude or disinterested staff),Friendly staff decline

🛡️What warranties are offered?

None mentioned

👥How is customer service rated?

Unknown (reviews are mixed, some excellent, some very poor - no system applied uniformly)

💰What about pricing?

No consistent pricing feedback provided (varies based on experience/timing, or not mentioned in context)

🔧Any care tips mentioned?

Regular sealing recommended for granite countertops (specific example given in a review)

Other Countertop Providers in Boston

Boston Stone Works

Boston Stone Works

(5)

142 Quincy Shore Dr UNIT 155, North Quincy, MA 02171, USA