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Natural Granite & Marble

(4.7)
31 reviews
+1 919-872-1508

Natural Granite & Marble Reviews

Customer reviews for Natural Granite & Marble highlight a consistently positive experience with the business, particularly praising Sam and his team's expertise in selection, customer service, craftsmanship, and installation. Positive feedback includes a large selection of various natural stone materials with knowledgeable guidance, high-quality workmanship, and customer satisfaction driven by personalized service. While the specific warranty details are not elaborated upon, one negative review from five years ago mentions an exception due to management distraction at that time.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite, Quartzite, Solid Surface (General), Marble.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Response time for service calls is not explicitly detailed in multiple reviews, but scheduling is mentioned as occurring within usual timelines for jobs, and service was characterized as prompt.

📝What are common complaints?

Complaints are not frequently mentioned in the positive reviews. A single negative review from five years ago cited issues with incorrect measurements, installation quality (rough butt joints), sites left messy, and management distraction.

🛡️What warranties are offered?

Warranties are acknowledged in the positive reviews as part of what is included in the service, however the specific details are not elaborated upon.

👥How is customer service rated?

Excellent

💰What about pricing?

Feedback indicates the pricing is competitive, fair, or offers good value for money in multiple positive reviews.

🔧Any care tips mentioned?

Unknown

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