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Tez Marble

(4.5)
26 reviews
+1 510-346-9400

Tez Marble Reviews

Customer reviews for Tez Marble primarily highlight their wide selection of natural stones (marble, granite, quartzite), porcelain tiles, and stone slabs. Multiple reviews praise excellent customer service, with specific staff members like Michael (Oakland Sales Manager), Gizem, and Mike receiving compliments. Positive mentions include the ability to find specific slabs, delivery and installation services, and the beauty and quality of the materials upon selection. However, some concerns were raised, including one instance of unsatisfactory product quality (granite mismatch) described as 'never mind the quality, feel the quantity', high pricing relative to other stores, the requirement to buy whole slabs (preventing half slab sales), and an extremely rare (unverified) suggestion of poor customer service. The company is described as a one-stop-shop for large orders and unique designs.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

marble,granite,quartzite,porcelain tiles,slabs

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Unknown

📝What are common complaints?

high pricing,limited selection for certain unique designs like 'half slabs',low quality product in one instance

🛡️What warranties are offered?

Standard manufacturer warranties for materials may be applicable, but the reviews do not specifically mention warranty details provided directly by the business. Some reviewers mention "standard warranty/certificates" or simply quality.

👥How is customer service rated?

Good

💰What about pricing?

Multiple reviews describe the pricing as "expensive" compared to other options like big box stores but also "reasonable" for the quality or selection.

🔧Any care tips mentioned?

No specific care or maintenance tips were mentioned in any of the reviews.

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