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Black Galaxy Granite and Marble ATL INC

(5)
121 reviews
+1 404-427-7486

Black Galaxy Granite and Marble ATL INC Reviews

Customer reviews for Black Galaxy highlight predominantly positive experiences with countertop installations, particularly involving granite, marble, and quartz. The business is recognized for providing high-quality materials, professional and courteous installation services, and competitive pricing compared to large retail stores. Comments frequently mention excellent craftsmanship, attention to detail, efficient processes with quick turnaround times, and effective customer communication. One negative review exists detailing a poor experience, but this appears to be an outlier based on the overwhelming majority of positive testimonials praising the work team, including specific individuals like Audel Pacheco.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Marble,Quartz

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Quick process (e.g., one day estimate, few hours job time, several testimonials mention being very quick).

📝What are common complaints?

Only one review indicates an extremely negative and dissatisfying experience, suggesting poor craftsmanship or service, though it is an outlier compared to the volume of positive reviews.

🛡️What warranties are offered?

No specific warranty details are mentioned by reviewers, but several express complete satisfaction with results, implying strong implicit satisfaction with the final product and installation. One reviewer notes being recommended for touch-up.

👥How is customer service rated?

Excellent

💰What about pricing?

Competitive prices and good value for money are frequently mentioned (e.g., beats large stores, reasonable and affordable prices).

🔧Any care tips mentioned?

No specific care or maintenance tips are provided in the reviews.

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