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Creative Stone, Inc.

(4.2)
27 reviews

Creative Stone, Inc. Reviews

Customer reviews for Creative Stone cover a range of experiences, highlighting strengths such as professional customer service (noted in reviews mentioning individuals like Kim, Debbie, Kimberly, and Hilary, though names are not required), accurate measurements, high-quality fabrication and installation (particularly praised for projects like fireplaces and kitchens), a variety of material options (with specific mentions including soapstone and Cambria), and decent pricing for in-stock items. However, there is also feedback indicating poor quality in one case (sink detachment), inconsistent pricing (with some feeling overcharged while others found good deals), negative interactions with drivers, and issues related to warranty claiming and potentially bureaucratic hurdles. Overall, a majority of reviews express positive experiences, while a smaller minority highlight significant problems needing attention.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Soapstone,Cambria,Stone,Stainless

How is the quality rated?

Excellent

⏱️What is the typical response time?

Fast

📝What are common complaints?

Poor quality or specific issues (like sink detachment),Poor pricing/service (gouging, hidden fees),Inconsistent pricing,Negative driver interactions,Issues with warranty claims/documentation

🛡️What warranties are offered?

Unknown (Mentioned implicitly with references to guarantees, but no specific details provided)

👥How is customer service rated?

Excellent

💰What about pricing?

Mixed (Some mention poor pricing/service, very high prices assumed for out-of-stock, others mention unbeatable prices for in-stock, and fast responses to pricing questions)

🔧Any care tips mentioned?

None mentioned

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