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East Star Building Supply

(4.3)
309 reviews
+1 415-467-2388

East Star Building Supply Reviews

Customer reviews for EastStar Building Supply present a largely positive experience for many users, praising its extensive inventory, competitive pricing, knowledgeable and helpful staff, and it serving as a one-stop source for remodel needs. Many reviewers highlight the knowledgeable staff, competitive pricing, and wide selection of materials like cabinets, countertops, and fixtures. However, a significant minority mention experiencing product defects (notably faucets) and delays regarding responses to installation or repair issues.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Reviews frequently mention quartz surfaces (both solid surface and possibly pre-cut slabs), and prefabricated slab countertops. Cabinets, vanities, and tile are also commonly referenced stock items.

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Defective products (specifically faucets) and delays in receiving assistance or responses related to installation issues (e.g., reinforcing cabinet bottoms).

🛡️What warranties are offered?

No specific warranty details are mentioned by customers in the reviews.

👥How is customer service rated?

Good

💰What about pricing?

Customers consistently mention competitive, fair, or great prices, often explicitly stating they found the pricing to be lower than other stores or big box suppliers where possible.

🔧Any care tips mentioned?

No information about care or maintenance tips was mentioned in any reviews.

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