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Elegant Stone & Cabinet

(4)
69 reviews
+1 951-686-3333

Elegant Stone & Cabinet Reviews

Potential customers praise the supplier for its focus on high-quality quartz countertops and cabinetry, quick and efficient service, excellent customer service provided by staff like Jessica and Alexis, fair pricing, and prompt installation. Overall, positive feedback indicates good quality, responsive customer service, and reasonable pricing. However, a few negative reviews highlight issues with poor customer service from some staff members, difficulties with long wait times and product knowledge issues in certain interactions, and unresolved problems during the design process.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite,custom cabinets

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Fast response reported in most reviews (prompt help, quick resolution of issues on the spot, quick quotes). One reviewer reported lateness.

📝What are common complaints?

Poor customer service from particular staff members noted in negative reviews.,Issues with long wait times at the business reported in negative reviews.,Confusion or negativity from staff during customer interactions mentioned in negative reviews.,Supplier knowledge or quoting process described as inadequate in one negative review.,Difficulties with a client (not the supplier's staff) making decisions, requiring extra revisions and effort from staff (acknowledged but not typically a supplier issue).,Reports of staff being late for appointments.

🛡️What warranties are offered?

No specific mention of warranties for materials or installation in any reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Positive feedback regarding pricing includes mentions of 'amazing prices', 'affordable', 'great prices', 'best prices', and 'unbeatable pricing'.

🔧Any care tips mentioned?

No care or maintenance tips for countertops were mentioned in any reviews.

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