Houston Granite Remnants

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Houston Granite Remnants Reviews

Customer reviews for Houston Granite Remnants predominantly reflect positive experiences with customer service, described as helpful, patient, knowledgeable, responsive, and friendly by staff members like Kenyon and Michael. The company offers a large inventory, including remnants and custom cuts by measurement, for various materials. They provide professional sales assistance and installation services, which are frequently complimented as high quality and timely. Montages and pricing are mentioned positively in several reviews. A key point noted is the typical 24-48 hour installation window, despite favorable overall impressions.

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🌳What countertop materials are commonly used?

Granite, Quartz, Marble, and various other remnants and standard cuts.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Service calls are typically addressed promptly, and installation is generally completed within 24-48 hours (but can be slightly delayed by factors like weather).

📝What are common complaints?

N/A - Most reviews are highly complimentary. A minor, individual mention of upfront payment requirement and potential installation delays due to weather were noted.

🛡️What warranties are offered?

N/A - No specific warranty details are explicitly mentioned in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers report finding HGR to offer a large selection of quality materials at good or 'best' prices, often getting a 'deal' or feeling they received value.

🔧Any care tips mentioned?

N/A - No specific countertop care or maintenance tips were mentioned in the reviews.

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